As you may aware, a fault in the security access system occurred this afternoon causing many residents problems accessing the building via their normal route. This problem is not isolated and affects access to many of the doors and elevators in the complex.
The contractor responsible for service and maintenance of this system was immediately contacted and has since identified the cause to be a computer hardware failure. One hardware component has been replaced this evening and; some access has been restored. There will be another technician will be on site in the morning and will hopefully be able to repair the system at this time.
Signage has been posted on the affected access points with directions to nearby alternatives. any resident who has a concern or requires assistance should call security on 3062 8338.
We take this opportunity to remind you of the importance of being vigilant about security in or around the complex and to report any suspicious activity or concerns to security immediately by calling 3062 8338.
Thank you for your patience while we are endeavouring to try and minimise the inconvenience to all residents.
The Caretaking Team